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Itsm Iron Triangle: Incidents, Changes and Problems

Itsm Iron Triangle: Incidents, Changes and Problems

Paperback (05 Jan 2012)

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Publisher's Synopsis

This innovative work of fiction demonstrates how ITIL best practice can ensure the success of your IT process implementation projects. Based on real-life up-to-date situations, it offers vital strategies to implement the most important aspects of ITIL into your business and to tailor them to your organization's particular needs. 

Book information

ISBN: 9781849283175
Publisher: IT Governance Publishing
Imprint: ITGP
Pub date:
DEWEY: 658.4038
DEWEY edition: 23
Language: English
Number of pages: 186
Weight: 240g
Height: 217mm
Width: 143mm
Spine width: 12mm