Publisher's Synopsis
Excerpt from Involvement as a Predictor of Performance in I/S Planning and Design
The manner by which stakeholders interact in the planning and design process is often discussed in general terms of participation or involvement. For example, the need to involve users in the US planning and design process appears to be a premise held by most US designers (boland 1978, De Brabander and Thiers 1984, Edstrom 1977, Ginzberg 1981, King and Rodriguez 1981, Markus 1983, Zmud.
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