Publisher's Synopsis
This text bridges the gap between information systems technology and hands-on business application. Written by a former CIO and a current CEO, it offers advice on building and managing information systems realistically. The approach is behavioural and non-technical; the style is motivational, practical and anecdotal. The book includes real-life examples and features such as checklists and model templates illustrating each example, simplified spreadsheets for analyzing proposed investments, examples of low-technical improvements and how they were implemented as well as common-sense advice for monitoring actual costs and results.