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Introduction to Total Quality

Introduction to Total Quality Quality Management for Production, Processing, and Services

2nd Edition

Book (19 Aug 1996)

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Publisher's Synopsis

This comprehensive, in-depth introduction to both the "big picture" and the specific details of total quality management uses a direct, straightforward approach to make the theories and principles of total-quality practical and useful in a real world setting.

About the Publisher

Prentice Hall

Book information

ISBN: 9780132325219
Publisher: Prentice Hall
Imprint: Prentice Hall
Pub date:
Edition: 2nd Edition
DEWEY: 658.4013
DEWEY edition: 21
Number of pages: 660
Weight: 1170g
Height: 235mm
Width: 178mm
Spine width: 35mm