Publisher's Synopsis
The revised edition of the landmark introductory volume to hospitality management
Introduction to Management in the Hospitality Industry stands out in the field for its extensive coverage of all aspects of the business, from operational issues to the role of management. This extensively revised Eighth Edition continues to set itself apart with:
- A full exploration of the significant changes that have taken place in hospitality and tourism in the post–9/11 world
- Presentation of the management function as an active force for problem solving in hospitality organizations
- New and thorough discussion on leadership qualities and how these relate to the responsibilities of management
- New and updated Internet exercises reflecting the importance of technology in the industry
- More than 240 color photographs, figures, and tables from a diverse crosssection of travel spots around the world
- New and updated Global Hospitality and Industry Practice Notes in every chapter
- Case histories that highlight real–world scenarios from renowned hospitality organizations and associations
Students easily gain a clear understanding of the size and scope of this expanding industry from the authors′ accessible treatment. Introduction to Management in the Hospitality Industry, Eighth Edition is perfect introductory reading for students interested in a management career in the hospitality sector.
Visit the Web site for this book at wiley.com/culinaryandhospitality
