(01 Apr 1997)
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Out of stock
IAM (integrated account management) is a system that enables businesses to hire and train an account management team and then conduct workshops where the team learns what customers need and value. It shows how to build customer loyalty at all levels.
| ISBN: | 9780814403334 |
| Publisher: | AMACOM |
| Imprint: | AMACOM |
| Pub date: | 01 Apr 1997 |
| DEWEY: | 658.84 |
| DEWEY edition: | 21 |
| Language: | English |
| Number of pages: | 318 |
| Weight: | 820g |
| Height: | 254mm |
| Width: | 187mm |
| Spine width: | 30mm |
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