Publisher's Synopsis
In this text, the author shows how companies can overcome the challenge of gaining trust, loyalty and commitment in the workplace, and improve performance through effective goal maintenance, decision-making and team-building. Using real-world stories designed to motivate everyone from the CEO to the frontline worker, the book outlines a process to: assess and develop commitment through a series of interactive exercises, including a "commitment questionnaire"; strengthen weak components of current commitments; and reach personal, team and organizational goals.
