Publisher's Synopsis
This aims to provide a jargon-free approach to collecting, analyzing, interpreting and acting upon organizational data. NHS managers will be able to understand what information they require to support and inform their actions and decisions; identify deficiencies in their existing information; and improve the quality of information they require for effective resource management.;The material is rooted in practical experience. Key issues are highlighted through a range of relevant practical studies. Structured decision-aids are used to enhance understanding and implementation.
