Publisher's Synopsis
The introduction of a computer system into an organization can bring with it many problems. Many of these arise between mismatches as a result of the system and the needs of the organization, misunderstandings from staff involved in using the system and a whole variety of human problems that can arise in any organization but which the introduction of a computer seems to intensify.;The aim of this book is to explore the introduction of a computer system in terms of the managerial processes, the people at the computer interface, the characteristics of computer systems and the learning processes involved.
