Hardback (18 Jan 1993)
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This study focuses on the variety of new techniques used to achieve total quality management (TQM), a Japanese methodology for quality improvement. It explains how TQM directs the forces of information systems staff towards the identification of root causes of problems in the software life cycle.
| ISBN: | 9780471578048 |
| Publisher: | J. Wiley |
| Imprint: | John Wiley & Sons, Inc. |
| Pub date: | 18 Jan 1993 |
| DEWEY: | 005.10685 |
| DEWEY edition: | 20 |
| Number of pages: | 287 |
| Weight: | 578g |
| Height: | 243mm |
| Width: | 165mm |
| Spine width: | 23mm |
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