Publisher's Synopsis
Sir John Egan's Construction Task Force report Rethinking Construction emphasized the huge importance of people performance in running a successful construction business. And yet, getting people to perform well can be very difficult; particularly in the challenging environment of a construction site, where many workers come and go according to the work available. - - David Cooper's Improving People Performance in Construction is a very down-to-earth guide to managing performance. The author recognizes the particular challenges of the industry, explains the basic approach to people performance and provides a menu of proven techniques for communicating your expectations, monitoring and managing performance and dealing with performance problems effectively when they arise. - - The book is part of the Leading Construction Series co-published by Gower and CITB-ConstructionSkills. The Leading Construction Series is part of a CITB-ConstructionSkills initiative to develop management skills within the industry. The books in the series are designed to be as practical as possible, with a firm grounding within the construction industry. They also work as an easy-read undergraduate level text; especially for students studying for construction-related degrees.