Publisher's Synopsis
This comprehensive reference details practical applications of TQM as used in a number of clinical settings and outlines the opportunities and challenges facing health care professionals who apply the principles of TQM. Written by the leading practitioners in the field, Improving Clinical Practice includes information on: methods that provide health care professionals rapid access to more reliable patient information; tools for involving patients more extensively in their own care; TQM techniques to care for patients with hypertension and other chronic illnesses; potential uses of TQM to improve surgical technique; and recommAndations for making TQM function successfully in a health care setting.