Publisher's Synopsis
Based on the book Implementing the IT Balanced Scorecard: Aligning IT with Corporate Strategy by Jessica Keyes, this unique e-learning course thoroughly explains the concept of the scorecard framework from both the corporate and IT perspectives while laying the groundwork for implementation of the balanced scorecard approach. It enables you to understand key elements of how the balanced scorecard framework relates to IT, improve IT performance and achieve balanced results across all stakeholder groups, sharpen your management strategies, apply new concepts for real-world results, foster dynamic change and improvements across your organization, and develop internal assessment and performance measurement tools.
