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Implementing Service Quality Based on ISO/IEC20000 2nd Edition
Second Edition
Paperback (12 Jun 2012)
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Book information
| ISBN: | 9781849284028 |
| Publisher: | IT Governance |
| Imprint: | It Governance Publishing |
| Pub date: | 12 Jun 2012 |
| Edition: | Second Edition |
| Language: | English |
| Number of pages: | 118 |
| Weight: | 149g |
| Height: | 216mm |
| Width: | 140mm |
| Spine width: | 6mm |
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