Paperback (04 Jul 2006)
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Intended for small organisations examining the quality of their IT service management and either adopting or considering ITIL, this book addresses the different service management challenges faced by smaller organisations. It helps the readers to adapt the ITIL guidance to deliver benefits in their small implementations.
TSO is one of the largest publishers by volume in the UK, publishing more than 9,000 titles a year in print and digital formats for a wide range of clients. We are part of the Williams Lea Group, the global leader in corporate information solutions.
| ISBN: | 9780113309801 |
| Publisher: | TSO |
| Imprint: | TSO |
| Pub date: | 04 Jul 2006 |
| DEWEY: | 004.068 |
| DEWEY edition: | 22 |
| Number of pages: | 102 |
| Weight: | 294g |
| Height: | 240mm |
| Width: | 170mm |
| Spine width: | 6mm |
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