2nd Edition, 2013
Book (27 Mar 2013)
Not available for sale
Out of stock
This publication offers updated guidance on managing service transition from design specification, change configuration, test, release and deployment. Service transition requires effective management of knowledge, organisational culture and transition in difficult circumstances. The volume is derived form decades of IT service management experience and is. applicable to all sizes and types of organisations.
| ISBN: | 9780113314010 |
| Publisher: | Stationery Office |
| Imprint: | Stationery Office |
| Pub date: | 27 Mar 2013 |
| Edition: | 2nd Edition, 2013 |
| Number of pages: | 395 |
| Weight: | 1468g |
| Height: | 276mm |
| Width: | 213mm |
| Spine width: | 22mm |
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