Paperback (26 Sep 2017)
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This guide is your ultimate support system for the Intermediate ITIL Service Capability exams. Written by Service Management and ITIL framework experts, it gives you everything you need to pass, including full coverage of all objectives for all four exams. Clear, concise explanations walk you through the process areas, concepts, and terms you need to know, and real-life examples show you how they are applied by professionals in the field every day.
| ISBN: | 9781119012245 |
| Publisher: | Sybex, a Wiley Brand |
| Imprint: | Sybex |
| Pub date: | 26 Sep 2017 |
| DEWEY: | 658.4038 |
| DEWEY edition: | 23 |
| Language: | English |
| Number of pages: | 720 |
| Weight: | 1162g |
| Height: | 233mm |
| Width: | 188mm |
| Spine width: | 38mm |
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