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ITIL Intermediate Certification Companion Study Guide

ITIL Intermediate Certification Companion Study Guide Intermediate ITIL Service Lifecycle Exams

Paperback (06 May 2016)

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Publisher's Synopsis

Complete, detailed preparation for the Intermediate ITIL Service Lifecycle exams 'ITIL Intermediate Certification Companion Study Guide' is the ultimate supporting guide to the ITIL Service Lifecycle syllabus, with full coverage of all Intermediate ITIL Service Lifecycle exam objectives for service operation, service design, service transition, continual service improvement, and service strategy. Using clear and concise language, this useful companion guides you through each Lifecycle module and each of the process areas, helping you understand the concepts that underlie each skill required for certification.

Book information

ISBN: 9781119012214
Publisher: John Wiley & Sons, Inc.
Imprint: John Wiley & Sons, Inc.
Pub date:
DEWEY: 004.068
DEWEY edition: 23
Language: English
Number of pages: 1270
Weight: 1698g
Height: 190mm
Width: 234mm
Spine width: 43mm