Second edition
Paperback (29 Jul 2011)
Not available for sale
Out of stock
ITIL Continual Service Improvement provides best practice guidance on identifying and introducing a cycle of service management improvements, as well as a structured approach for assessing and measuring services. This guidance is suitable for any IT and business professional involved in the management of services, including managers and practitioners, IT architects, process and service owners and business relationship managers.
TSO is one of the largest publishers by volume in the UK, publishing more than 9,000 titles a year in print and digital formats for a wide range of clients. We are part of the Williams Lea Group, the global leader in corporate information solutions.
| ISBN: | 9780113313082 |
| Publisher: | TSO, The Stationery Office |
| Imprint: | TSO |
| Pub date: | 29 Jul 2011 |
| Edition: | Second edition |
| DEWEY: | 004.0688 |
| DEWEY edition: | 23 |
| Language: | English |
| Number of pages: | 260 |
| Weight: | 964g |
| Height: | 217mm |
| Width: | 280mm |
| Spine width: | 14mm |
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