Publisher's Synopsis
It is true that the international standard for Quality Management Systems (ISO 9001) requires certain documentation (see this article: List of Mandatory Documents for ISO 9001). The purpose and the benefits of the QMS documentation are manifold: it provides a clear framework of the operations in an organization, it allows consistency of processes and better understanding of the QMS, and it provides evidence for the achievement of objectives and goals.
It provides a simplified explanation of the clauses of ISO 9001:2015, including:
- What's required
- Why to do it
- Implementation tips
- Questions to ask to assess conformity
And so much more
