Publisher's Synopsis
The global bestseller returns in its third edition to continue teaching people how to effectively ask and obtain accurate answers to questions across all mediums. In an increasingly divisive era where communication is often dominated by assertiveness and directive leadership, this bestselling guide offers a refreshing and essential perspective on the power of asking instead of telling. This updated third edition offers practical advice for how to build relationships based on curiosity and foster collaboration and trust between team members. Lessons in this book will help you: ● Build healthy relationships with people from different occupational, professional, and national cultures ● Create psychologically safe work climates that allow people to feel safe to share what they know ● Foster teamwork and bust hyper-competitiveness through open communication, trust, and coordination In this new edition, updates have been made to 30% of the book that delves into the fresh challenges inherent in today's workplace, including new stories and case examples as well as an entire additional chapter with a focus on humble inquiry in the context of remote and hybrid work.
