Publisher's Synopsis
People are the most important resource in a business - they play a critical role in ensuring its success. This comprehensive and practical book aims to help managers to develop the knowledge and skills required for effective staff management. Key features: Provides a comprehensive overview of the latest labour legislation and how it applies to a small business person as an employer; Provides the theoretical knowledge, understanding and guidelines necessary to ensure informed human resource management behaviour, decisions and practices; Full of practical steps, hints and techniques; Contains relevant contact details and forms necessary for the administering of the human resource management function; Includes useful website addresses, an exercise to develop skills in working with groups and a questionnaire to assess one's people management skills.
