Publisher's Synopsis
Quality of the working environment for IT depends on both the support provided for equipment and the suppport for IT users. Supporting IT users means giving attention to a number of people-related issues. This module gives guidance on the factors which have a direct effect on the working environment. Advice covers strategic considerations of job design, cabling and power supplies, health and training. An overview of the subjects relevant to the effective use of IT, such as ergonomics and office design are also included.