Publisher's Synopsis
If your manager constantly criticizes you, ignores you, ridicules you or doesn't listen to you, how to deal with people problems and problem people is for you. If your co-worker refuses to be a team player, takes all the credit, brags constantly or spreads rumors, how to deal with people problems and problem people is for you. Whether the jerks you work with are your managers, employees or co-workers, you need to know how to handle them. Author Ken Lloyd takes a careful look at a wide range of on-the job situations and provides practical suggestions and insights you can put to use right away in your workplace.
