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How to Cope With Difficult People

How to Cope With Difficult People

Paperback (20 Mar 1997)

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Publisher's Synopsis

The topic of coping with 'difficult' people is of interest to most people. The authors of this book show how to remain calm and confident when confronted with argumentative individuals, aggressive sales staff and anyone who poses a threat.

Book information

ISBN: 9780859696821
Publisher: Sheldon
Imprint: Sheldon
Pub date:
DEWEY: 158.2
DEWEY edition: 21
Number of pages: 122
Weight: 153g
Height: 216mm
Width: 135mm
Spine width: 10mm