How to Be a Successful Systems Manager in a PC Environment

All organizations want to get the most out of their computer systems and ensure the integrity and security of their data. This on-the-job reference aims to show systems managers and others how to protect and maximize the investment made in computer hardware, software, data and personnel. It includes checklists, forms and schedules designed to simplify a host of micro-computer management tasks.;Readers will discover guidelines for improving system performance, solving typical user problems, and more importantly, conducting system-wide audits. Other topics covered include: creating management and workstation logs and developing a policy and procedures manual; detecting viruses, managing an infection and protecting computers against future viral invasions; conducting software and hardware standards reviews and initiating preventative maintenance schedules; taking stock of the microcomputer manager's role, goals, common misconceptions and background qualifications; implementing a backup policy to safeguard important data; and building a system to meet the needs of future technologies.