Publisher's Synopsis
- NEW and UNIQUE! Patient's Point of View boxes enable you to imagine yourself on the other side of the desk.
- NEW and UNIQUE! Opening and closing chapter scenarios present on-the-job challenges that must be resolved using critical thinking skills.
- NEW! End-of-chapter review questions ensure that you can understand and apply the material.
- NEW! Clear explanations show how electronic technology is used in patient verification, electronic claims, and claims follow-up.
- NEW! Coverage of the Affordable Care Act introduces new and innovative ways that modifications to the ACA allow people to acquire healthcare coverage.
- NEW! Updated information addresses all health insurance topics, including key topics like Medicare and Electronic Health Records.
- NEW! More emphasis on electronic claims submission has been added.
- NEW! Updated figures, graphs, and tables summarize the latest health insurance information.
