Global Perspectives on Service Science Japan - Service Science. Research and Innovation in the Service Economy

This contributed volume presents the experiences, challenges, trends, and advances in Service Science from Japan's perspective. As the global economy becomes more connected and competitive, many economies depend the service sector on for growth and prosperity.  A multi-disciplinary approach to Service Science can potentially transform service industries through research, education, and practice. Offering a forum for best practices in Service Science within Japan, the volume benefits its audience by sharing viewpoints from a wide range of geographical regions and economies. The book is organized as follows:

 Foundations of Service Science and the service industry sector

 Public/Private sector partnerships, policies, trade in services, future prospects

 Road-maps, methodology, business development, strategiesand innovative models, application of information technology, performance measures, and service system design

 Education and workforce development

 Case studies from practice, research and educational community