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Funeral Home Customer Service from A-Z

Funeral Home Customer Service from A-Z Creating Exceptional Experiences for Today's Families

Hardback (19 Jul 2006)

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    Publisher's Synopsis

    This resource for funeral homes explains the evolution and expectations of today's experienced, economy-minded customer. Offering practical advice for exceeding these new expectations every step of the way, this must-read for funeral directors and funeral home owners describes the type of funeral service care that new consumers want and techniques for providing it.

    Book information

    ISBN: 9781879651210
    Publisher: Companion Press,US
    Imprint: Companion Press,US
    Pub date:
    Number of pages: 240
    Weight: 558g
    Height: 215mm
    Width: 140mm
    Spine width: 21mm

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