Publisher's Synopsis
Lifted by a track record of accomplishments, you're a manager. No doubt, despite it all, you'll sooner or later feel a gnawing sense of incompetence. You're called on to play many roles: mentor, creator, monitor, negotiator; some will surely be new. The newly revised Fundamentals of Library Supervision will give you the grounding to supervise, manage, and lead with confidence. Weaved through the book are examples of two fictional new hires: one new to the library after a national search; another promoted from staff. You'll get practical advice and common-sense approaches, such as:Tactics for effective meetings your staff will thank you for How to develop shared accountability and other characteristics of genuine teams.Organizing work of others, both the structural types and the creativesHow determining the character of your organization will help you foster a positive climateMeeting deadlines through backward planningOvercoming the decision dilemma so common in teamsTechniques for actively addressing complaints38 sample interviewing questions suitable for 9 different contexts11 steps for developing a clear and balanced performance appraisalFlexible scheduling, job enrichment, celebrations and other ideas of non-monetary rewards. Making your email an actual productivity toolTechniques for actively addressing complaints
