Publisher's Synopsis
"Retail, manufacturing, construction, food service, and countless other industries need to find and retain competent workers, but those workers are hard to find - hard to train - and even harder to keep. In this high-stakes hiring environment, employee engagement expert Eric Chester has gone behind the curtain to interview thousands of owners, managers, and leaders of small companies and franchises in order to uncover the best practices for attracting, developing - and yes, even retaining - amazing employees at all levels, often for jobs that aren't considered sexy by today's standards. Discover how savvy employers have made bold moves, implemented guerrilla recruiting tactics, and transformed the way the hiring and retention game is played. These stories will delight, surprise, and get you thinking - and the strategies and methodologies that they illustrate will inspire you to change the way you recruit, hire, and lead your employees s
