Publisher's Synopsis
Front-End Analysis and Return on Investment Toolkit is acomprehensive collection of guidelines, job aids, rich examples andtips that give you the information needed to create performanceinterventions that will deliver the desired results. By using thisvital resource you will be able to analyze training requests on thefront end, measure worth and ROI in learning, and performance onthe back end, and
- Identify the business need underlying the request.
- Clarify the desired performance outcomes.
- Systematically investigate and describe the current performancestate.
- Characterize the gap between current and desired performance interms of magnitude, value, and urgency.
- Identify the array of factors affecting the gap.
Select appropriate, economical, feasible, and acceptableperformance interventions that deliver desired results.
