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From Baldrige to the Bottom Line

From Baldrige to the Bottom Line A Road Map for Organizational Change and Improvement

Book (31 May 2000)

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Publisher's Synopsis

Employing the Baldridge-based assessment process rather than the criteria aspect of organizational self-diagnosis as his compass, a consultant offers direction on developing a high-performance management system. Five case studies showcase diverse role models from Xerox Corp., a two-time Baldridge Award winner, to Pinellas County School District-Flo

Book information

ISBN: 9780873894739
Publisher: ASQ Quality Press
Imprint: ASQ Quality Press
Pub date:
DEWEY: 658.4013
DEWEY edition: 21
Language: English
Number of pages: 319
Weight: 703g
Height: 228mm
Width: 158mm
Spine width: 31mm