Publisher's Synopsis
Turn Knowledge Management into Action!
The Frid FrameworkTM for Enterprise Knowledge Management is a book written for the business manager. Bridging the language barrier between business and academia the Frid FrameworkTM makes Knowledge Management clear and understandable for those that want to turn the concept of Knowledge Management into definitive and quantifiable action.
Author Dr. Randy Frid has embodied 20 years of personal research, lessons learned and best practices into the framework, having implemented global KM frameworks and strategies for organizations like:
- Public Works and Government Services Canada
- State of Wyoming
- Credit Swiss First Boston
- Deloitte Touché
- AT&T
You will find the components within this framework are sustainable, measurable and repeatable (all qualities of good management).
You're certain to walk away with a much better understanding of Knowledge Management, but just as important, you'll know what you can do when you get to work tomorrow. You'll have gained an understanding of how to manage what has historically been seen as unmanageable.
