Publisher's Synopsis
This is a guide to the principles and practice of this challenging sector of the catering industry. It provides a systematic review of flight catering and covers all aspects of the industry, from the conception of what the customer's experience should be to the delivery of that service on board. The book also provides an in-depth explanation and review of modern systems and common practices.;This guide discusses in full the problems of a long and complex supply chain and of an international logistics operation. In addition, it evaluates possible future trends and developments in each chapter. Finally, the book emphasizes the very challenging technical and health and safety issues of food preparation and delivery.;The book should be useful to flight catering supervisors and managers working in the industry. It is also a suitable course text for flight catering modules on hospitality, catering, leisure and tourism courses at BTEC, HNC/D and degree level.
