Publisher's Synopsis
Exploring Relationships in Business and Professional Communication: An Anthology provides students with a collection of scholarly readings that examine communicative interactions that take place within business and other professional environments. The book distills some of the most important topics and lessons to help students successfully navigate personal and professional relationships in their future careers.
The anthology is organized into eight sections. Section 1 introduces the concept of business and professional communication, its major elements, and the roles of trust, job satisfaction, and culture in shaping interpersonal communication in the workplace. Section 2 speaks to the specific skills most desired in today's workplace. Section 3 examines factors that influence the interplay between workplace communication and relationships. In Section 4, students read articles about how race and gender influence human interactions. Additional sections provide advice for living socially in business and professional environments, an examination of conflict, and discussion of leadership and communication. The final part offers invaluable lessons for students with regard to job interviews.
Featuring valuable and highly practical scholarship, Exploring Relationships in Business and Professional Communication is an ideal resource for courses in business and organizational communication.
William J. Taylor is Assistant Director of Debate and Instructor of Communication Studies at Kansas University, where he teaches courses in argumentation and organizational communication.
