Publisher's Synopsis
Recent developments regarding the introduction/development of expert systems are discussed in this book and some expert systems in use are described. Questions are examined such as what are the functions which expert systems technology fulfills in public administration and which typical applications are developed? The "four-rationalities model" (political, legal, economical and technical-scientific rationality) which was developed by Snellen is used to show the specific nature of public administration which should be taken into account when discussing possibilities, threats as well as opportunities, regarding the introduction of expert systems in public administration.