Publisher's Synopsis
Praise for Exemplary Performance
"I have seen the transformative power of human performance improvement in the power industry where it has produced measurable results in areas such as safety performance. Executives, managers, and other leaders will benefit from this approach, enabling exemplary performance by replicating the results of their stars."
Carl English, vice-chairman (retired), American Electric Power
"A must-read for anyone accountable for producing and leading high-performing individuals or teams."
Jamie Torchiana, learning implementation leader, Sales Strategy, AstraZeneca
"Uniquely captures profound ideas, frames them concisely, and explains how they work in the real world in a powerful way. If you want to link your business's capability development to actual business outcome, this book might be all you need. A fantastic read."
Don Shoultz, head of learning and development, BP Upstream Learning
