Book (30 Apr 2001)
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Out of stock
Large or small, all businesses have to deliver exceptional customer service. This book is packed with exercises designed for modern customer service needs. The book will be of great value to managers and customer service staff alike.
| ISBN: | 9781580624589 |
| Publisher: | Adams |
| Imprint: | Adams |
| Pub date: | 30 Apr 2001 |
| DEWEY: | 658.812 |
| DEWEY edition: | 21 |
| Weight: | 249g |
| Height: | 235mm |
| Width: | 159mm |
| Spine width: | 19mm |
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