Publisher's Synopsis
This text presents an integrated framework for describing and analyzing information systems. It relates information systems to management, organization, and technology. While emphasizing the importance of MIS and IS in corporations, it aims to give readers clear, detailed narration, sound organization, pedagogy, and use of real-world examples, as well as the first chapter on quality covering Total Quality Management in any MIS text.;It is designed for students on MIS and Information Systems courses.