Publisher's Synopsis
"In the Public Sector, in its different areas of activity (local administration, health, education, and also with regard to the tax authority), digitalization, have been increasingly applied, as a means of reducing bureaucracy, increasing the efficiency and effectiveness of services, but also as a means of bringing organizations closer to the population they serve. This book aims to disseminate good practices that involve the use of technologies and information systems, which promote the modernization of the Public Sector entities, the assessment of their social, economic and financial impact, and the improvement of its accountability, sustainability and operational. performance"-- Provided by publisher.
