Publisher's Synopsis
Delegation is often one of the hardest skills managers can master and this guide shows them how, along with what and when to delegate effectively. This "Briefcase Book" takes the manager step-by-step through the process of delegating by covering the following areas: preparation in order to ensure that all aspects of the task are covered with minimal risk; communicating responsibility in a way that ensures all parties know exactly that is expected of them, and knowing when and how to follow up.