Publisher's Synopsis
The data shows 425,652 allegations of NYPD officers' inappropriate use of force, abuse of authority, discourtesy, use of offensive language, implicit and explicit racial bias, discrimination, and social stereotyping; 50.6 to 66 percent of the victims were blacks. Thirty- five percent of first-year college students can't handle the social and academic pressure and drop out of college within the first year. Organizations where employees are perceived to be disposable, and management seems to be careless to prevent employee's dissatisfaction and high turnover. In this book, I explore the history and development of emotional intelligence, where it came from, and how it is being used today. I also explore how we can use emotional intelligence to enhance our professional careers and understanding of others, focusing on the fields of law enforcement, education, management and leadership, and the differences between traditional management systems, contemporaneous generational workplaces, and the implementation of emotional intelligence practices.
