Publisher's Synopsis
Peggy Post and Peter Post show you how to use personal skills to manage workers more effectively, make longer lasting contacts, win clients and close deal-everything you need to know to get ahead in your career. Scores of new topics are addressed for the first time in this completely revised and updated edition, including: The new definition of "business casual" * the etiquette of unisex bathrooms * new tips on how to accept compliments and shoulder blame * a new, simple way to figure out who to introduce to whom, and how to handle the introduction * what to do if you send an e-mail critizing the boss and it gets sent to him/ her * a new, comprehensive list of appropriate business gifts * updated advice on harassment in the workplace * and much more The Etiquette Advantage...includes practical advice on everything from writing persuasive business memos, letters, and e-mails to choosing the appropriate dress for both casual and formal offices; from planning and leading productive meetings to getting results at trade shows and conventions; from conducting a successful job search to guidelines for business entertaining, from the company picnic to formal dinner parties - and much more,
