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Embracing Sustainability Management Through Excellence in Services

Embracing Sustainability Management Through Excellence in Services Selected Papers from the 26th Excellence in Services International Conference, University of West Scotland, Paisley, 2023 - Springer Proceedings in Business and Economics

Hardback (18 Jul 2024)

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Publisher's Synopsis

This book provides a comprehensive overview, including critical aspects of and opportunities for effective sustainability management in today's unpredictable and fragile business landscapes.

Presenting the outcomes of the 26th Excellence in Services International Conference, held in Paisely, UK, on August 31-September 1, 2023, the book brings together both selected research contributions and numerous best-practice examples in sustainability management. As such, it will help managers to improve their sustainability-related decision-making processes at various levels of the business ecosystem and integrate service excellence as a new way of thinking.

Book information

ISBN: 9783031651144
Publisher: Springer Nature Switzerland
Imprint: Springer
Pub date:
DEWEY: 338.4
DEWEY edition: 23
Language: English
Number of pages: 217
Weight: 481g
Height: 235mm
Width: 155mm
Spine width: 18mm