Publisher's Synopsis
In recent years human computer interaction (HCI) has become more empirical and less given to a priori speculation. However it is clear that it is difficult to select appropriate and effective methodologies within this empirical approach. The basic essentials which are needed are: - terminologies, or ways of talking about users and computer systems - a framework in which the selection of appropriate methods can be understood and critiqued - ways of evaluating the results of empirical studies This book introduces the reader to these three areas and lays the foundations for effective methodology. Experienced practitioners and trainees alike will find this book of interest.
