Publisher's Synopsis
"ECOMMERCE IN 2025 & EMERGING TECHNOLOGIES - A ROAD AHEAD FOR 2025-2035 "
- BY ANGSHUMAN CHATTERJEE
This book spans 50 chapters, offering comprehensive insights into emerging eCommerce trends and technologies, including AI, ML, and innovations across BFSI, Fintech, EdTech, HealthTech, and Blockchain.
Key Topics and Focus Areas:
Emerging Technologies:
The book emphasizes AI, Machine Learning (ML), Blockchain, Augmented Reality (AR/VR), and the Internet of Things (IoT). These technologies are reshaping eCommerce by enabling hyper-personalized experiences, improving supply chain efficiency, and enhancing customer service through automation.Payment Gateways and Digital Wallets:
A deep dive into secure payment systems, digital wallets, cryptocurrency, and alternative payment methods. It highlights the growing importance of contactless payments and the role of blockchain in ensuring secure transactions.FinTech Innovations:
The book covers key FinTech trends like Buy-Now-Pay-Later (BNPL), embedded finance, and neobanks, illustrating how these innovations are transforming payment ecosystems and creating more inclusive financial solutions for eCommerce consumers.EdTech Integration:
With the rise of online learning platforms, AI-driven tutoring, and personalized skill development, this chapter discusses how EdTech companies leverage eCommerce platforms to expand globally and redefine educational business models.HealthTech Advancements:
The impact of telemedicine, digital health records, wearable devices, and personalized healthcare products is explored. The book highlights how AI-driven diagnostics and smart health technologies are reshaping consumer behavior and the healthcare industry.Mobile Commerce (M-Commerce):
The shift to mobile-first eCommerce is analyzed, with a focus on app-based shopping, mobile payments, and voice-assisted shopping. It also discusses how 5G technology is enhancing the mobile commerce experience.Ecommerce Marketing and Consumer Behavior:
This section examines the future of data-driven marketing, social commerce, and influencer marketing. It explores how AI and analytics help businesses understand consumer behavior, predict needs, and engage audiences more effectively.Supply Chain Innovations:
Innovations in logistics, such as autonomous delivery, drone logistics, and robotic automation, are explored for their role in making supply chains more efficient, cost-effective, and sustainable in the fast-evolving eCommerce space.Global Expansion and Cross-Border Commerce:
Strategies for expanding into emerging markets are discussed, with a focus on localization, global payment solutions, and overcoming challenges in cross-border trade.AI and Automation in eCommerce:
This chapter delves into the role of AI applications, including chatbots, automated customer service, and inventory management systems, which are crucial in driving operational efficiency and improving customer satisfaction.Blockchain in eCommerce:
The role of blockchain in ensuring transparency, security, and trust in the eCommerce ecosystem is explored. The potential for smart contracts and blockchain-based supply chain verification is presented as a key component of the future eCommerce infrastructure.