Publisher's Synopsis
This research arises from the immediate need to organize and have a strict control of all the important information handled in the Unidad Empresarial de Base de Ferrocarriles de Ciego de Avila (UEB FCA) located in the municipality of Morón, with the objective of improving the management of the information related to the internal control of this company, which is of vital importance for it to raise the efficiency and quality of its services. Today, the Cuban economic model is being updated, which has brought with it a process of business improvement, specifically in the transportation branch, in order to improve its main processes and work flows. The processes of contracting, control of electricity consumption, control of magnetic cards, payment of per diem per trip, control of fuel and rail traffic, are the main axis for the proper functioning of the entity, so it is desired to achieve better management and greater control over them by the managers.
