Publisher's Synopsis
The objective of this study was to explore the status of Employee Relationship Management as it exists in various PSUs, to understand the relationship of ERM with its determinants in the organization studied, to identify the limitations of the existing system of Employee Relationship Management in these organizations. The study has discovered and established that status of ERM in the state PSUs is not very good; measures of HR practices are not being implemented as they should be. The focus of the study was to explore the status of ERM as it exists in various PSUs and for this it was important to know the significance of HRM in organizations. Since Human beings are different from any resources as they have not only physical attributes but mental attributes as well and is a complex dynamism therefore it needs to be handled carefully. No organization achieves success without human resources as in this world of globalization organizations need to have competitive advantage and this is possible only through the specialized skills and knowledge that the employees possess.
