Publisher's Synopsis
Many water utilities deal with water quality problems in the distribution system due to low water usage. This study uncovers the many problems of low usage and reports on the variety of mitigation practices used by North American utilities. An included CD-ROM provides decision support software to help utilities systematically weigh the costs and benefits of a variety of best management practices (BMPs) for mitigating the water quality issues caused by low usage and thus cutting down on customer complaints and higher distribution costs.
